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Pre-Sales

Channel Management

Now PHNIX products are exported to all over the world. How to manage the sales channel is very important to PHNIX and also the clients. PHNIX always prefers to collaborate with wholesaler/distributor.

One Region, One Product, One Client
1
One Region, One Product, One Client

In order to lead global positive market competition, for strategic cooperated customers, PHNIX will not sell the same customized product to two clients in one region.

A-level Distributor, Exclusive Distributor Rights
2
A-level Distributor, Exclusive Distributor Rights

We are willing to give the A-level distributor rights, or even exclusive distributor rights to clients with strong sales and service capability for certain market / product. They would enjoy our most competitive price and special discount for substantial order.

Co-brand or PHNIX Brand
3
Co-brand or PHNIX Brand

For specific markets, we prefer to operate as a co-brand with our clients, or offer PHNIX’s own brand products and services to dealers.

Attend International Expos

To better interact with our cooperative partners and get to know better about the local market, PHNIX always attends international expos to catch up the latest industry trend. At the same time, PHNIX can show the latest heat pump products and solutions to customers on the exhibition.

2019 Piscine & Wellness
2019 Piscine & Wellness
2018 MCE
2018 MCE
2017 Frankfurt ISH
2017 Frankfurt ISH
2016 MCE
2016 MCE
2016 ISH
2016 ISH
2014 MCE
2014 MCE
2013 ISH
2013 ISH
Attend International Expos
Attend International Expos
2012 MCE
2012 MCE
2011 ISH
2011 ISH
2010 Poll&Spa
2010 Poll&Spa
2009 CRF
2009 CRF
2008 MCE
2008 MCE
2007 IFEMA
2007 IFEMA
2006 IKK
2006 IKK

Marketing Support

We are willing to provide clients promotional materials, like catalogs, technical manuals of our heat pumps, and help them to promote products on local media with our news release resources. We can also help to recommend the most suitable product and solution to clients.


In Sales
Model Selection Model Selection
Model Selection

During sales, our professional sales engineers will recommend product to its clients according to their requirement and help to choose the most suitable models for them.

Applying Local Certificates Applying Local Certificates
Applying Local Certificates

Based on the different requirement from different countries, PHNIX can help to apply for required product certifications as to the needs of customers.

After-Sales
Customer Visiting
Customer Visiting

PHNIX team will visit customers at least twice a year for after-sales updates, technical trainings, new product introduction and marketing strategy discussion, ensuring close communication with the customers.

Warranty Service
Warranty Service

Warranty Service is a must. Our warranty services include maintaining, repairing, replacing a warrantied product and supplement of spare parts. PHNIX have various warranty package with different coverage period and content.

Technical Trainings
Technical Trainings

We make a big difference to other suppliers by attaching great importance to technical trainings. The training will be conducted online or at customers' place in aspects such as product operation training, trouble-shoot training, new technology/application training, etc.

Europe Service Center

The European Service center, located in Sweden, covering an area of 500 square meters, is a new window for anyone who is interested in PHNIX and its products. In this center, PHNIX's products, both the traditional and newest products will be displayed daily throughout the year. Now the center has functions as follows:


1. Spare Parts Supply

2. Product Demonstration

3. Technical Training

4. New Products Testing

Europe Service Center
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